FAQS

Frequently asked questions

What types of products do you offer?

We specialize in luxury fashion items including designer bags, shoes, accessories, and clothing from top brands like Chanel, Louis Vuitton, Hermès, and Gucci. Our collection features both new and never-worn pieces.

How can I place an order?

Placing an order is simple. Browse our collections, select the items you wish to purchase, and add them to your cart. Proceed to checkout where you can review your order and complete the payment process.

What payment methods do you accept?

We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times will be calculated at checkout based on your location.

Can I return or exchange an item?

Yes, we have a flexible return and exchange policy. Items can be returned or exchanged within 30 days of delivery, provided they are in their original condition. Please refer to our Return & Refund Policy for more details.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order's progress on our website or through the shipping carrier's website.

Are your products authentic?

Absolutely. We guarantee the authenticity of all our products. Every item undergoes a thorough inspection by our experts to ensure it meets the highest standards of quality and authenticity.

How do I contact customer service?

You can reach our customer service team by emailing us at contact@beyondweb.online or by filling out the contact form on our website. We aim to respond to all inquiries within 24 hours.

Contact Us

PHONE

+1 (888) 623-2832

EMAIL

contact@beyondweb.online

WHATSAPP

+1 (888) 623-2832

Our offices are open Monday - Friday from 10am - 6:00pm EST.

During other hours, please leave a voice message or send an email and we will respond as quickly as possible.

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Free shipping on orders over $400 | Plus free returns for 30 days

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