Refund Policy

1. Overview

At xcodesiptv.com, we strive to provide high-quality IPTV services to our customers. However, due to the nature of digital products, all sales are considered final once access credentials are generated and sent to you. Please read this policy carefully before making a purchase.

1. Refund Request Process

• Eligibility: Refunds may be requested within 7 days of the purchase date if we cannot solve your problem.
• How to Request a Refund: To request a refund, contact us at info@xcodesiptv.com with your order number, payment details, and a description of the issue. We will review your request and respond within 2 business days.

3. Disputes and Chargebacks

• Contact Us First: If you are dissatisfied with our service, we encourage you to contact us directly before initiating a chargeback or dispute with your payment provider. We will do our best to resolve any issues amicably.
• Chargebacks: Unauthorized chargebacks will result in the termination of your account and the blocking of your IP address from our services. If you believe a chargeback is warranted, please contact us first to discuss the issue.

4. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page and will become effective immediately upon posting. We encourage you to review this policy regularly to stay informed about our refund practices.

5. Contact Information

For any questions or concerns about this Refund Policy, or if you need assistance with a refund request, please contact our support team at info@xcodesiptv.com.